Graphic violence: Any videos or images featuring intense, graphic violence that isn't shared in relation to newsworthy events or to condemn or educate on a larger issue, will be removed for inappropriateness.Ī beginner's guide to Instagram, the wildly popular photo-sharing app with over a billion users How to delete a comment on Instagram from your computer or mobile device How to make your Instagram private and hide your account from everyone except the followers you approve How to delete an Instagram post permanently or archive it to be restored later Self-injury: Any content posted to the platform that appears to glorify or encourage any type of physical self-injury, including eating disorders, will be taken down - with the exception of posts that reference these issues in the name of increasing awareness or signposting support. Illegal activities: Instagram will remove posts that offer specific services around sex, firearms, and drugs, in addition to removing posts or comments that "support or praise of terrorism, organized crime or hate groups." Hate speech: The platform will remove any content from its site that displays "credible threats of violence," but also hate speech - based on race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability, or disease - as well as bullying and harassment that target private individuals. Nudity: Broadly defined as "appropriate imagery," this more controversial guideline prevents nudity of any kind on the site, with a handful of exceptions - including post-mastectomy scarring photos, individuals breastfeeding, and nudity in paintings and sculptures. Intellectual property: Issues that follow under this grievance include users infringing on copyright - which generally protects original expression like images and words but not facts and ideas - and trademarks, defined as a word, slogan, symbol, or design made to distinguish products or services from an individual, group or company.
Here's some of what Instagram would qualify as a legitimate issue: If you're not sure whether your issue can be reported or if someone has committed a reportable offense, review Instagram's community guidelines before using the report feature. Just go to any post, account, or comment on the app or desktop site, click the three horizontal dots, and select "Report" from the drop-down menu. Instagram lets you report individual posts, specific users, and comments. How to re-activate your Instagram account How to protect your account with two-factor authentication on Instagram Tap your profile icon in the bottom menu bar.
#Instagram customer service email android
Open the Instagram app on your iOS or Android device. How to get Instagram support through the app Here's what you need to know to contact Instagram for support or customer service issues. These functions are available for both the iPhone and Android apps, as well as through the desktop website. Instead, Instagram offers a robust help center that can answer most questions, and they make it easy for you to report issues with content you see on the site. And while you were once able to email Instagram support at that address is now defunct. Instagram has a direct line for support - their phone number is (650) 543-4800 - but it's unlikely you'll get a human response this way. With more than one billion active Instagram users every month, it's easy to see how a customer service arm might get overwhelmed. Visit Insider's Tech Reference library for more stories.
You can also contact Instagram to report issues, such as a copyright violation or a hacked account. Users were once able to email Instagram at but that address is now defunct. You can contact Instagram support by phone at 1-65 or via Instagram's online Help Center. Thomas Trutschel/Photothek via Getty Images You can call Instagram and speak to an automated agent or use the online Help Center to get support for the app.
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